Patient 101: Feel Confident in Your Care Through Health Information Skills

The health care system can be confusing and complicated. This session is designed to empower people with the skills and confidence to navigate today’s complex health information landscape. Whether you are managing chronic conditions, preparing for a medical appointment, or simply seeking to make informed choices about your health, this class will help you become a more active and informed participant in your care. In addition, this session can help caregivers navigate the health care system for those in their care. Attendees will learn how to prepare for medical appointments, navigate the health care and insurance system, find and evaluate medical information on the Internet, and learn about helpful medical mobile apps.   

Terri Ottosen is the Community Engagement and Health Literacy Librarian at UNC Chapel Hill’s Health Sciences Library. As a health sciences librarian for over 30 years, she has specialized in helping students, staff, faculty, and the public increase their health literacy skills and advocate for their own health care for most of her career.  

Karen Grigg is the Health Sciences Librarian for Collections and Instruction at UNC Chapel Hill’s Health Sciences Library. She has over 24 years of experience as a collections and liaison librarian in the areas of STEM and Health Sciences. In her current role, she is one of the liaisons to Gillings School of Public Health, the Radiology Department, and is involved with collection development at the Health Sciences Library. She also works with Terri to deliver programming on health literacy skills.